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We appreciate any feedback for improvement and would like to be informed in case of any complaints that you may have. If your expectations are not met, you can always contact your dedicated Account Manager.
Also do not hesitate to contact our Complaints department or our Global Co-Head Stefan Sluijter. Please do not forget to leave your full contact details. We commit to acknowledging the receipt of your feedback within 24 hours. If necessary, we will allocate a suitable dedicated contact person for handling your feedback and/or complaint and ensure you receive an answer within 5 days.
For any questions or additional information about our feedback and/or complaint handling policy, please contact Stefan.