EM Group takes an active role in updating you with the latest regulatory changes applicable to your online gambling licenses. In respect thereof, in recent events with the local court, it has become necessary to update all Terms and Conditions (T&Cs) to maintain compliancy under Curaçao law.
The following is a list of all the major T&C changes:
EM Group can make these changes for a price of EUR1,000.00. Any additional review will be charged on time spent basis (EUR200/hr). Should you agree with the quotation, please kindly provide us with a copy of your latest T&Cs so that we can amend and send you a final draft for approval.
Next to having good and complete T&C in place, it is equally important to provide the T&C to the player in the correct manner. We therefore strongly advise you to implement a pop up/check the box upon registration, containing the following information:
The player should have to actively answer the questions with yes/no before registration can be completed. Upon completion of the registration, a confirmation email for registration needs to be sent to the player with a numbered and date stamped version of the T&C, attached to it; the player needs to confirm receipt of the email and the T&C (preferably supported by some kind of unique identification process, such as confirming a unique code); no deposit can be made until this confirmation of receipt has been sent by the player;
Please note that every time that the T&C are updated, the above mentioned process should take place for all existing players as well, in order to ensure that the new T&C are applicable to the contractual relationship between the operator and the player.
Notwithstanding the aforementioned, it is important to also have a downloadable version of the current T&C on the URL. Please ensure that all versions of the T&C are numbered and date stamped. Examples of this can be “version 1.1, date (month, day, year)”, whereby new versions get a higher numbering.
If you have any questions about any of the changes and obligations mentioned above, please contact us and find out how we can help you.
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